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FAQs

Frequently Asked Questions

Welcome to our FAQ section! We’ve put together answers to the most common questions to help make your shopping experience smooth and enjoyable.

Orders & Payments

Browse our products, add items to your cart, and proceed to checkout. Select your preferred payment method and confirm your order.

We accept all major credit/debit cards, net banking, UPI, and digital wallets. Cash on Delivery (COD) may also be available in select locations.

Orders can only be modified or canceled before they are shipped. Please contact our customer support team immediately for assistance.

Shipping & Delivery

Yes, free shipping is available on orders above a certain amount. Shipping charges (if any) will be displayed at checkout.

Standard delivery usually takes 3–7 business days, depending on your location. Express delivery options may be available at checkout.

Yes/No (customize as per your business). If yes, shipping charges and timelines vary by country.

Returns & Refunds

We offer a 7–30 day return window (depending on product type). Items must be unused, in original packaging, and with all tags intact.

Log in to your account → go to “My Orders” → select the product → click on Return/Replace → follow the instructions.

Refunds are processed within 5–7 business days after we receive and inspect the returned product.

Products & Availability

Yes, we only sell 100% genuine and quality-checked products sourced directly from trusted suppliers and brands.

You can click on Notify Me on the product page to receive an alert when it becomes available again.

Accounts & Security

You can shop as a guest, but creating an account allows you to track orders, save addresses, and access personalized offers.

Absolutely. We use SSL encryption and follow strict data protection policies to ensure your information is secure.

Offers & Discounts

Enter the promo code at checkout in the “Apply Coupon” section. The discount will be applied before payment.

Yes, for special pricing on bulk or wholesale orders, please contact our support team.

Customer Support

You can reach us via email, live chat, or phone. Visit our Contact Us page for details.

Our support team is available [ 24/7 hour, 9 AM – 9 PM ]

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